Iron Mountain Connect Records Management
Adding Records to the Retrieval Basket
User Functionality > Retrieval Orders > Entering a Retrieval Order > Adding Records to the Retrieval Basket

Once you searched and found the records that you need to retrieve, you must add the records to your basket in order to begin the checkout process. The methods that you can use and the locations from which you can add records to your basket vary depending on the type of record:

Type/Location

Steps

Single record from the Search Results screen

Select the box or file you wish to add to the basket and click Add to Basket.

All records displayed on Search Results screen

Click the Multi-Add tick box in the column header.

Next, select Add to Basket from the multi Action drop-down list located in the upper-left portion of the screen.

Multiple records from the Search Results screen

Click the tick box to the left of the boxes and files you wish to add to the basket, then select Add to Basket from the multi Action drop-down located in the upper-left portion of the screen.

Box Details and File Details screens

Click Add to Basket.

Single or multiple unlisted files from Request Unlisted File screen

As part of the process of requesting an unlisted file.

Single or multiple unlisted open shelf files from Request Unlisted Open Shelf File screen

As part of the process ofrequesting an unlisted open shelf file.